This policy applies only to activities akquaholidays.com engages in on its website and does not apply to akquaholidays.com activities that are “offline” or unrelated to the website. akquaholidays.com collects certain anonymous data regarding the usage of the website.
This information does not personally identify users, by itself or in combination with other information, and is gathered to improve the performance of the website. The anonymous data collected by the akquaholidays.com website can include information such as the type of browser you are using, and the length of the visit to the website.

You may also be asked to provide personally identifiable information on the akquaholidays.com website, which may include your name, address, telephone number and e-mail address. This information can be gathered when feedback or e-mails are sent to akquaholidays.com, when you register for services, or make purchases via the website.
In all such cases you have the option of providing us with personally identifiable information by emailing us head.nigeria@akquaholidays.com

The website policies and terms & conditions would be changed or updated occasionally to meet the requirements and standards.


PERSONAL/BASIS DETAILS :

The details and information you provide us through our website will be documented safely. Personal details include name, address, date of birth, credit card details, email address, etc. Apart from that we might inquire details about your preferred hotels, your frequent flyer number or any other detail relating to holidays and travel. We understand that you have the right to withhold from any information we ask unless it’s important for tour preparations.

MINORS :

We don't knowingly collect personal information from minors under the age of 18. Minors are not permitted to use the website or services, and requests that minors under the age of 18 not submit any personal information to the website.

SYSTEM DETAILS :

Whenever a customer visits our website, we might record information like browsing software, duration of stay on website, IP address, the operating system, geographic location and certain other details.

MINORS :

We don't knowingly collect personal information from minors under the age of 18. Minors are not permitted to use the website or services, and requests that minors under the age of 18 not submit any personal information to the website.

HOW DO WE USE YOUR DETAILS :

All details related to the travel booking obtained from our website is utilized to prepare your tour or travel arrangements. The other information collected is utilized to improve your experience on our website, communicate with you, provide better customer service and conduct surveys to enhance services and products. Your email address will be used to update you with our latest offers, promotions and tour packages.

PAYMENTS :

When you make payments for a booked Hotel or activity or any other service provided by akqua-holidays.com using your card, invoice payment and phone pay, the payment is processed by a payment solution provider. None of your transaction details are stored for future use unless authorized.

WITH WHOM WE MIGHT SHARE YOUR INFORMATION

SERVICE PROVIDERS :

Our collaboration with different service providers like hotels, airlines, vehicle renters and activity providers make it easier for us to make travel arrangements and provide you with a good quality service. When you book a tour or make any travel arrangements you agree for us to share your details with these service providers.

THIRD PARTY :

All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented however we process your personal data only for the purposes stated in this privacy policy. A transfer of your personal data to third parties for purposes other than those mentioned does not take place. We only share your personal information with third parties ifYou have given your express consent to theprocessing is required to execute a contract with you, theprocessing is necessary to fulfill a legal obligation,processing is necessary to protect legitimate interests and there is no reason to believe that you have an overriding legitimate interest in not disclosing your information.

DISCLOSE PERSONAL INFORMATION :

We claim all rights to raise or waive any complaint or right accessible to us in case of court orders, subpoenas, to secure or execute legal rights, safeguard against legal cases or if generally needed by law. We have all rights to choose the appropriateness to inquire about, dismiss, evade or make a development regard to unlawful or suspected illegal exercise so as to shield the rights,property and prosperity of Desert Rose Tourism and its website. This will give an insurance to our customers and other significant parties, particularly about the administration terms and distinctive aspects in instances of, a corporate trade, for instance, a merger, divestiture, sale of asset, or in the unrealistic event of chapter 11 bankruptcy.

DATA PROTECTION :

While providing you with a service, we aim to provide you an experience of safety while visiting the desert rose tourism site. We have taken all the safety measures and technical methods to protect the information.Additionally, we also use encryption during transmission of personal details between your system and ours while making use of firewall and malware detection software to protect from any unauthorized access. However, cannot guarantee the security of any information that is disclosed online.

DELETION OR BLOCKING OF DATA:

We adhere to the principles of data avoidance and data economy. Therefore, we only store your personal data for as long as is necessary to achieve the purposes mentioned here or as provided for by the various storage periods provided for by law. After discontinuation of the respective purpose or expiration of these deadlines, the corresponding data will be routinely and in accordance with the statutory provisions blocked or deleted.

MODIFICATIONS OF THE PRIVACY POLICY :

The Website Policies and Terms & Conditions would be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.